Paignton Zoo is currently closed until further notice. This is in line with the national Covid-19 lockdown measures for England.
We hope to see you when we can safely re-open!
We're closed for now...
Paignton Zoo is currently closed from 5th January 2021 until further notice. This closure is part of the Government’s national lockdown measures to control the spread of coronavirus. Please see below for the answers to any questions you may have.
While we're temporarily closed, we'll be running on a reduced Admin team, therefore our Reception phoneline will not be monitored at weekends. If you have query that is not answered below, please contact us via email on [email protected]
zoo closure FAQs
I have booked tickets to visit the zoo during the time you will be closed. What do I do?
If you have an existing booking to visit the zoo then a member of our Guest Experience team will contact you over the coming days via email or phone. Please be patient with us whilst we aim to contact everyone.
I am an Annual Pass Holder, what will happen to my pass?
All Annual Passes will be extended for the length of time the zoo is closed. Passes will extend automatically from the date that we are able to safely re-open; you do not need to do anything!
Can I still book tickets to visit Paignton Zoo?
We can’t wait to welcome you back as soon as the zoo re-opens, however due to the nature of the situation tickets are not currently available to pre-book. Please check back for future updates and keep an eye on our social media pages too.
Will the animals be looked after?
Please be assured that as before, our amazing animal care teams will continue to look after all our animals.
how you can support us during lockdown
We really, really need your support at this extremely difficult time. There are many ways in which you can support us:
- Make a donation online to our Support Fund here
This is super easy to do and the money will go directly towards the care of our animals while we're closed.
- Donate to us via text - to donate £10, simply text PZOO to 70085
Texts will cost £10 plus one standard network message rate and come straight to us.
- Purchase an animal adoption
This is a lovely gift for any animal lover and a great way of showing your support.
- Become an Annual Pass holder
Your new Pass will start for 12 months on the date that we're safely able to re-open.
- Treat an animal to an item off our Amazon Wishlist
Browse through the items and add something to your basket before checking out, just like with normal orders!
We hope that we have answered your query above, but if not please email us at [email protected] and we will aim to get back to you as quickly as possible.
Thank you for your patience and support during this time. We will continue to keep you up to date with everything zoo-related, so please make sure you follow us on social media too.
We thank you so much for your loyal support and look forward to seeing you soon when we re-open!
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