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Zoo Updates

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Being a large visitor attraction, there is always lots going on at Paignton Zoo!

Here is where we let you know about all of the latest updates prior to your visit, including any exhibit closures, weather updates, animals off-show or planned maintenance work.

We always aim to offer the best possible experience for our guests and thank you for your understanding.


ARE ANY ANIMALS OFF SHOW?

The following exhibits are currently closed for redevelopment: Tropical Trails (reopening soon), indoor Giraffe House (outdoor viewing still available).

There may be times when some of our animals may not be viewable at the exact time that you visit an exhibit as we not do not force them to be ‘on-show’. If an animal is not immediately visible, they could be resting in their off-show area or somewhere out of view in their naturalistic exhibit, so please make time to pop back later in the day – it will be worth the wait!

For example, our big cats are usually more active and easier to spot in the afternoons. We cannot guarantee that you will see every single animal of the day of your visit.


TICKETING AND ENTRY

Visitors are strongly advised to book online to secure choice of date and best price. Online prices are not available at the tills. Members don’t need to pre book but we advise booking in advance for school holidays, Bank Holidays and any other days we may be busy in order to secure your desired time slot. Members may check in using Gate 5.

To find out about all the Covid-19 safety measures that will be in place during your visit, please see our Staying Safe at the Zoo guide here.

If you have a complimentary ticket, existing pre-paid ticket, Childminder Pass or Welcome Return ticket, please call 01803 697500 to book your time slot as we cannot process these bookings online. 

Please note: we cannot transfer any ticket or time slot bookings.


FOOD & DRINK

We are serving a full food and drink menu every day at Paignton Zoo.

The Island Restaurant is open daily from 10am until half an hour before the zoo closes and other catering cabins around the site are also open (serving times do vary).

Vegan, vegetarian and gluten-free options are available in all of our food outlets, with plenty of outdoor seating and picnic areas for guests to use.


AVIAN FLU UPDATE

Due to the number of Avian Flu cases in the UK, we are required by law to implement footbaths outside bird enclosures. All visitors will be required to use these upon entering and exiting these areas. Please wear appropriate footwear to use the footbaths. This is a vital measure we must take to protect our bird species.


If you have a query that is not answered here, please email us at [email protected] and we will aim to get back to you as quickly as possible. 

And to further keep up-to-date with everything Paignton Zoo related, please make sure you follow our social media channels too!