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Zoo Updates

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Being a large visitor attraction, there is always lots going on at Paignton Zoo!

Here is where we let you know about all of the latest updates prior to your visit, including any exhibit closures, weather updates, animals off-show or planned maintenance work.

We always aim to offer the best possible experience for our guests and thank you for your understanding.


FACE COVERINGS

Due to the latest government restrictions, face masks are mandatory in all public indoor spaces; this includes indoor animal exhibits.


BOARDWALK CLOSURE

Our boardwalk is being redeveloped, so when you visit the zoo from now on your entry and exit route will be slightly different. Instead of going across the boardwalk you will be directed through Brookside Aviary and then follow the signposted path around into the zoo. When you exit the zoo follow the big cats route back to Brookside Aviary.

As you are probably aware, there is a nationwide shortage of building materials, and we are working with our contractors to start this project as soon as possible.

We will keep this page updated on how our boardwalk redevelopment is progressing.


AVIAN FLU UPDATE

Due to the growing number of Avian Flu cases in the UK, we are required by law to implement footbaths outside the following bird enclosures: Brookside Aviary and Tropical Trails/Arid Lands. All visitors will be required to use these upon entering and exiting these areas. Please wear appropriate footwear to use the footbaths. We apologise for any inconvenience caused however this is a vital measure we must take to protect our bird species.

Click here to find out more.


TICKETING AND ENTRY

Pre-booking online is essential, even if you have a Membership or pre-paid ticket. Members may check in using Gate 5.

Due to the latest government restrictions, from Friday 10th December 2021 face masks are mandatory in all public indoor spaces, this includes indoor animal exhibits.

To find out about all the Covid-19 safety measures that will be in place during your visit, please see our Staying Safe at the Zoo guide here.

If you have a complimentary ticket, existing pre-paid ticket, Childminder Pass or Welcome Return ticket, please call 01803 697500 to book your time slot as we cannot process these bookings online. 

Please note: we cannot transfer any ticket or time slot bookings.


WHICH EXHIBITS ARE OPEN/CLOSED AND ANIMALS OFF SHOW

All outdoor exhibits and the majority of our indoor exhibits are open. Our indoor soft play is now open. Face coverings are required in indoor spaces.

The following exhibits are currently closed due to maintenance: Giraffe House (outdoor viewing available) and Nocturnal House.

There may be times when some of our animals may not be viewable at the exact time that you visit an exhibit as we not do not ‘force’ them to be ‘on-show’. If an animal is not immediately visible, they could be resting in their off-show area or somewhere out of view in their naturalistic exhibit, so please make time to pop back later in the day – it will be worth the wait!

For example, our big cats are usually more active and easier to spot in the afternoons. We cannot guarantee that you will see every single animal of the day of your visit.


FOOD & DRINK

We are serving a full food and drink menu every day at Paignton Zoo.

The Island Restaurant is open daily from 10am until half an hour before the zoo closes and other catering cabins around the site are also open (serving times do vary).

Vegan, vegetarian and gluten-free options are available in all of our food outlets, with plenty of outdoor seating and picnic areas for guests to use.


If you have a query that is not answered here, please email us at [email protected] and we will aim to get back to you as quickly as possible. 

And to further keep up-to-date with everything Paignton Zoo related, please make sure you follow our social media channels too!