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Terms and Conditions

1. Promoter’s name and address

Paignton Zoo, Registered Charity No. 300923 at Paignton Zoo Environmental Park, Totnes Road, Paignton, Devon TQ4 7EU

Paignton Zoo Environmental Park, as part of South West Environmental Park Ltd, reserves the right to amend, extend or full terminate this competition at any time without incurring liability. We will not be responsible unless required by law, for any loss, changes, costs or expenses, which may arise in connection with this competition.

2. about the competition & general terms

This 'win a rhino experience' competition has been created to celebrate World Rhino Day on Saturday 22nd September 2018 at Paignton Zoo Environmental Park; a global day that recognises rhinos and the conservation efforts that occur around the world to protect this species.

It will begin on Friday 21st September 2018, with a post to the official Paignton Zoo Facebook page, in relation to this day. A winner will be selected after the closing date stated and the prize of a rhino experience for two people (MUST BE 16+ years to take part in the experience) will then be available to the selected winner. Further contact to arrange the details of this prize will be carried out via the Facebook messaging service, on behalf of Paignton Zoo Environmental Park.

The competition is owned by South West Environmental Parks Ltd, a charity dedicated to protecting our global wildlife heritage and inspiring in people a respect for animals, plants and the environment.

It is the responsibility of each individual entrant to ensure that they have read and obeyed the competition rules. Any entry found not to comply with the competition rules will be not be considered.

By entering this competition, each individual entrant agrees to be bound by all of the terms and conditions outline here, as well as South West Environmental Park's general experiences terms, which can be found here

3. How to enter

To enter, entrants must comment on the original Facebook competition why they love rhinos and would like the chance to do this experience.

You may only submit one comment to be considered during the full duration of the competition. Multiple comments from one person will not be considered and will count as one entry.

Employees, volunteers of Paignton Zoo, Newquay Zoo and Living Coasts and their relatives may not enter this competition.

This competition is for UK residents only and entrants must be over the age of 16.

No third party or automated entries are permitted.

Comment entries must be posted before the closing date of 9am on Monday 24th September 2018.

4. Start and closing date

The World Rhino Day Facebook competition will start on Friday 21st September and will close at 9am on Monday 24th September.

Comment entries posted after the closing date will not be considered.

5. SELECTION AND NOTIFICATION OF THE WINNER

A winner will be selected from the eligible entry comments (to include a reason why you love rhinos) posted correctly during the entry time to our offical Paignton Zoo Facebook account. Comments submitted to our other social media entry platforms will not be considered. The decision of the Promoter is final and no discussion will be entered into.

The winner will be contacted on Facebook through a direct message from the official Paignton Zoo Facebook page with information on how to arrange the claiming of the prize. The selected winner must respond to such message to acknowledge the winning of prize and to discuss available dates for the experience to be held.

Please note that not every date is available for this experience and will depend on availability (please see further details below).

If after two attempts there is no response from the winner, then a new winner will be selected and notified.

By entering you acknowledge and agree that you may be required to be used in publicity if you are selected as a winner. By entering you also agree that your name will also be published on the official Paignton Zoo Facebook account, to announce that you are the winner.

7. details of the Prize

The prize for this competition is a standard rhino experience for two people, that will take you and your guest behind the scenes in our Rhino House with one of our knowledgeable keepers, who will be able to tell you everything you want to know about our two rhinos, Sita and Manyara. You will also get stuck in with feeding time. The joint experience lasts around 20 minutes.

You must be 16 years old or over to take part in this experience. Anyone under the age of 16 will not be permitted to take part.

The rhino experience for two will be valid for use for one year from the date that the winner is contacted by the Promoter. 

Days that the rhino experience is available are Monday, Friday & Sunday at 11.30am. Contact with our Experiences Coordinator after the selection of the winner will allow for a suitable date to be booked for the experience.

No alternative prize will be offered and the prize is non-transferable and also cannot be exchanged for a cash alternative.

8. data protection

By entering this competition each individual entrant agrees that, if they win, the Promoter may use their name and image to announce the winner of this a competition .

Your details are provided to the Promoter and not to Facebook or other social media platforms and this prize draw is not sponsored, endorsed or administered by, or associated with Facebook or such platforms in any way.

By entering the competition each individual entrant agrees that any personal information provided by you with your competition entry may be held and used by South West Environmental Parks only for the purpose of administering the competition and the prize, and only for duration of the competition and until the prize delivery or collection has been arranged.

These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

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