UPDATE: Due to the current circumstances with the zoo being closed, we are NOT taking any new experience bookings for the near future.

Bookings will resume on our website when the zoo is open again later in the year. Please keep an eye on this page for the latest information.

If you have any queries regarding an experience, please contact us on 01803 697508.
Thank you for your understanding at this time.


While seeing the Giraffe House from behind the scenes and helping out with feeding time, you’ll have the chance to chat with one of our knowledgeable Mammal keepers and learn all about each individual giraffe from the people that know them the best.

Age limit:

You must be 8 years or over to take part in this experience

Length of experience:

20 minutes


£79 for one person, or £120 for two people taking part in the experience together (joint experience). These prices include free entry on the day of your booking.

Days available:

The giraffe experience is available daily. Times of the experience vary according to the school holidays and term-time.  

To find out if an experience is available for a specific date and time, please call our Experiences Coordinator on 01803 697508 before completing your booking. 

If you would like to purchase a giraffe experience voucher that is valid to redeem within 12 months, please state this during the booking process.

We recommend pre-booking your experience at least two weeks in advance to avoid disappointment.

Please note that the giraffe exhibit does have suitable wheelchair and mobility scooter access.