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monday monkeys T&Cs

  • Our standard Terms of Entry apply. Please note that these are subject to change without notice.
  • You may be entering working environments; from time to time things may happen beyond our control and we may need to change the programme at short notice.
  • Activities can be messy so please dress appropriately. 
  • There will be no cancellation or refund due to bad weather.
  • By making payment you agree to us contacting you regarding your booking. Registration and medical forms need to be completed, as it is a legal requirement we hold this information.
  • When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Paignton Zoo and yourself.
  • Unfortunately, we cannot issue any refunds for cancellations.
  • To qualify for the Monday Monkeys children, three and over, will need to be an Annual Pass holder while children under three need to be accompanied by an adult Annual Pass holder, at the time of your chosen session. Only one adult per booking.
  • The recommended ages are 18 months to 4 years. One child must be able to walk unaided.

 

Gibbon Club T&Cs

  • Our standard Terms of Entry apply. Please note that these are subject to change without notice.
  • The Gibbon Club price includes your activities, refreshments and entry to the zoo for the duration of the session. 
  • Children will need to be dropped off by an adult at 10am and collected at 12pm from the entrance building for a hand over with our education staff.
  • You may be entering working environments; from time to time things may happen beyond our control and we may need to change the programme at short notice.
  • Activities can be messy so please dress appropriately. Suitable clothing includes full length trousers and a lightweight coat in case of rain. For your safety closed toe shoes must be worn.
  • There will be no cancellation or refund due to bad weather.
  • We take no responsibility for valuables or other items your child brings with them. Mobile phones should not be used during Gibbon Club but may be carried providing they are set to silent.
  •     Unfortunately, we cannot issue any refunds for cancellations. Please notify us as soon as possible, 01803 697500, if your child is unable to attend a booked session. 
  • By making payment you agree to us contacting you regarding your booking. Registration and medical forms need to be completed, as it is a legal requirement we hold this information. Failure to do so within the time limit provided will result in your child being unable to attend.
  • When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Paignton Zoo and yourself.
  • Unfortunately, we cannot issue any refunds for cancellations.
  • To qualify for the Gibbon Club Annual Pass holders discount, a child membership must be valid at the time of booking and at the time of your chosen session.
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